How Murfy streamlined no-code Documentation and Collaboration with ncScale

Murfy is a company that has been embracing the power of no-code solutions for the past four years in various business units. With the increasing adoption of no-code tools within the organization, they faced the challenge of documenting and managing their existing infrastructure, which had been developed by different individuals, including some who were no longer with the company. To address this challenge and promote the emergence and usage of no-code across their product team, Murfy opted for ncScale as the ideal solution for documenting and gaining visibility into their entire no-code stack.

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“My "Wow" effect comes from having the ability to analyze dependencies and describe the infrastructure in a very detailed manner.”
Walid François Nouh
Product Builder, Murfy

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Addressing Documentation Challenges

Upon the arrival of their first dedicated no-coder, Murfy immediately recognized the value of ncScale. It became apparent that ncScale was the only solution capable of effectively documenting their extensive no-code infrastructure. By utilizing ncScale, Murfy could regain control over their no-code environment and facilitate better communication between developers and non-technical stakeholders. Aligning the language and practices of no-code with traditional development methodologies, such as monitoring and ticketing, helped bridge the gap and establish no-code as a professional approach within the organization.

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Leveraging ncScale for Documentation

Murfy had already begun documenting their no-code stack using Notion, and they were able to provide early insights to ncScale regarding their architectural challenges. This collaboration allowed ncScale to evolve and cater to Murfy's specific needs. With ncScale, Murfy centralized access to their documentation and implemented automated tagging and No-code items inventory management features. They successfully automated inventory processes and reestablished clear definitions of applications and processes, thus enabling fine-grained modeling of each no-code application. This complemented their documentation in Notion with technical details, providing a holistic view of their entire no-code ecosystem.

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Enhanced Collaboration and Alerting

With ncScale, Murfy improved collaboration between technical and non-technical team members. Technical personnel gained access to ncScale, allowing them to document n8n workflows and easily verify dependencies between various tools. By centralizing all infrastructure changes within ncScale, Murfy ensured that their technical colleagues could refer to it as the authoritative source of internal no-code documentation. The platform also facilitated centralization of alerting processes, enabling the implementation of rules and procedures to direct specific application-related data to the appropriate stakeholders. This streamlined approach eliminated the need for everyone to have access to all tools and ensured efficient communication through a centralized platform.

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Achieving a Comprehensive View of the Infrastructure

One of the significant advantages that Murfy experienced with ncScale was the ability to analyze dependencies and describe their infrastructure in granular detail. They could associate elements with their own internal documentation, such as design decisions and reasons for choosing specific tools or workflows. With ncScale, a technically inclined individual could explore the platform and gain insights into how a table or component was utilized across multiple applications, which was far more detailed than what was available in Notion.

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"I'm building a high-quality no-code policy by placing ncScale at the heart of my strategy."
Walid François Nouh
Product Builder, Murfy

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Results

Since using ncScale, Murfy has achieved impressive results. 50% of their documentation and inventory has been transferred to ncScale, allowing them to have an overview of their no-code infrastructure.The implementation of error tracking across various no-code tools is progressing towards achieving 100% coverage in a single month. 13,000 items have been synchronized across no-code tools.

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Why ncScale?

Murfy chose ncScale for its unique ability to document, monitor, and manage their no-code stack. Its developer-friendly approach helped streamline communication within the team, thus professionalizing no-code in the organization.‍

About Murfy

Murfy, a startup founded in 2018, offers packages from €90, sending a technician to diagnose and repair malfunctioning household appliances. With options ranging from a simple fix to affordable replacement parts or even purchasing a refurbished appliance from them at 20-50% off, Murfy has repaired more than 100,000 devices.

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