Improve User Experience
Don’t wait for your customers to report bugs
Be proactive by creating specific alerts with our Log Management + Alerting feature. By monitoring all issues in real-time, you can ensure the best experience for your users and improve user satisfaction.
Ticket management
With ncScale, you can manage tickets for each new error log, assign them automatically to the right person or team via email, webhook, or Slack integration, and collaborate with others to update the ticket’s status and description.
Collaboration
Assign and comment ticket to fix quicker
Multi Channels
Push alert in your own tools
Advanced alert matching
Our alerting feature allows for unlimited personalization of your observer
You can set alerts based not only on the severity of your log, but also on the name, tool, and all the extra data or context that was collected with your logs. Even if you add custom data with custom keys, you can filter and match on these keys to launch a new alert.
Triggers on everything
Any key in your log can be used as trigger
Multi-conditions
Add several conditions including or excluding to match a log
Assign to the right people
Assigning alerts to the right person or team is essential to fixing issues quickly.
With our tool, you can define an owner for each alert, making sure it’s read and acted upon promptly.
Assign precisely
Use advanced conditions to match the right people
Multi Channels
Assign where you want
Define severity for each alert
Depending on the severity of the alert, you can choose the best channel to be alerted on.
You can receive alerts via text, email, Slack, or even a webhook to integrate with your own tools. This flexibility ensures that you’re always aware of any issues that arise and can respond promptly.
Catch and fix bugs easily
Our search templates make it easy for you to detect bugs and other suspicious activity in your no-code infrastructure.
Plus, once you’ve fixed a bug, you can create an alert to monitor and make sure that you’re never caught off guard again.
Advanced search
Filters logs on all keys available
Go to the source
Go immediately to the native log or the element from ncScale
COMING SOON
Track user activity across all your no-code tools in one place
Our product also allows you to monitor user activity across all your no-code tools in one centralized location. This makes it easier for you to stay on top of everything.
One Place
Gather everything in one place
Long storage
Never miss a log to fix an issue
Cost effective
Store logs for less than native tools
Track feature usage
If you need more granular information, you can create custom conditions and save views to track specific feature activity.
Advanced tracking
Use any keys in the logs to define a usage
Find history usage
Event without adding an alert, you can see any usage in the past
Monitor custom and business logs
In addition to native logs, you can also add custom logs to monitor additional activity, such as error handlers or new user registrations.
Our documentation provides detailed instructions on how to set up custom logs for your specific use case.
Business logs
Follow the new sign-ups or new sales
Visitors
Follow the count of visitors on a specific page, even in the past
Make Error Handler module
Add logs from Make error handler module for gathering all errors in ncScale
